published this 5 years ago in August 26, 2020

You could end your Credit Strong account whenever you want without any prepayment or very early termination charge.

You could end your Credit Strong account whenever you want without any prepayment or very early termination charge.

Take note that any re re payments a lot more than thirty days later is reported as ‘late’ towards the credit agencies.

At this time you’ll enter the beneficiary information just throughout the application procedure. You are able to phone Credit customer that is strong at (833) 850-0850 or call us via online talk for more info.

Credit intense is just an unit of Austin Capital Bank, a FDIC insured bank. As being a United States based depository that is insured, Austin Capital Bank is held into the strictest criteria and protocols for protecting your private, economic, and credit information and money.

All Credit products that are strong constructed on Austin Capital Bank’s Trident technology platform.

Trident technology allows Austin Capital Bank to firmly provide economic solutions through the internet with bank grade safety for the personal, credit, and economic information. As an element of a bank, all reports and funds handled in the Trident platform are completely insured by the Federal Deposit Insurance Corporation (FDIC) as much as the best allowable FDIC insurance coverage limitations.

The Trident Technology system encrypts painful and sensitive individual and information that is financial numerous amounts in its databases and application along with making use of a HTTPS/SSL 256 bit encryption layer along with your internet browser to guard your data whilst in transportation in the middle of your browser plus the Trident Technology system. Besides the protection protocols and technology described above, Austin Capital Bank as well as the Trident Technology system are susceptible to regular IT audits and penetration screening by both Federal and State Agencies along with expert third-party information safety organizations.

All workers of Austin Capital Bank are susceptible to background that is criminal credit checks before they’ve been qualified to get in on the lender.

Calling Credit Intense

Based on your inquiry, discover the right department at www. CreditStrong.com/Contact-Us

At www. CreditStrong.com when you yourself have a concern about your Credit Strong account or application, please contact our customer care team at (833) 850-0850 Monday – Friday 8am to 5pm CST, or perhaps you might use Live talk on our web site to achieve them.

Chat communications and voicemails delivered outside these hours will get a reply in the next working day.

Credit intense provides a joint venture partner system. You are able to find out more about any of it right here: https: //www. Creditstrong.com/affiliates/

For various partnerships, please contact us at www. CreditStrong.com/Contact-Us or www. Austincapitalbank.com and offer us with your email address and a summary that is brief of partnership concept.

We love customer comments and recommendations! We have been constantly increasing our items and solution.

We can improve service or a new product or feature we should offer, please contact us at if you have an idea on how:

  • Submit a message that is secure online online title ok talk at CreditStrong.com
  • Submit a protected message via secure message type at CreditStrong.com/contact-us

Please call us instantly by having a description associated with the bug or mistake by:

  • Publishing a protected message via online talk at CreditStrong.com; or
  • Publishing a protected message via secure message kind at CreditStrong.com/contact-us

Although we attempt to give you a bug free platform and have now a rigorous quality assurance and assessment system for several pc software and improvements before they become publicly available, we’re individual and quite often errors can slip by us. We appreciate you bringing any bugs/errors to the attention.

If a concern is had by you about an item, solution, or your bank account, please contact us:

  • Please contact us at (833) 850-0850 during normal company hours Monday through Friday 8 am to 5 pm CT
  • Online Live Chat Monday through Friday 8am to 5pm CST, excluding holidays – Chat messages delivered outside these hours will get an answer in the business day that is next

If you wish to register a grievance:

We attempt to offer products that are exceptional customer support and apologize that your experience have not met your objectives.

To register a grievance about something or solution you’ve got gotten, you could submit your issue in virtually any regarding the ways that are following

  • Submit a safe message via online chat at CreditStrong.com
  • Submit a message that is protected secure message kind at CreditStrong.com/contact-us
  • Write us at: Credit Strong, 8100 Shoal Creek Blvd., Austin, Texas 78757

To register an official grievance against our moms and dad business, Austin Capital Bank SSB, you could stick to the procedure below:

Customer Complaint Notice

HOW EXACTLY TO FILE A issue

Austin Capital Bank SSB is chartered underneath the laws and regulations associated with the State of Texas and also by state legislation is at the mercy of oversight that is regulatory the Texas Department of Savings and Mortgage Lending. Any consumer desperate to file a problem against Austin Capital Bank SSB should contact the Texas Department of Savings and Mortgage Lending through one of many means indicated below:

In-person or by U.S. Mail: 2601 North Lamar Boulevard Suite 201 Austin, Texas 78705-4294 phone number: (877) 276-5550 Fax quantity: (512) 936-2003

*Please be encouraged that by pressing the web link above you can expect to keep Credit Strong’s web site. The web link is supplied just being a courtesy. Credit Strong will not endorse or get a handle on this content of alternative party sites.

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